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About Shipping

About Shipping - Wovensouls Art Gallery
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1. DESPATCH
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In light of the ongoing pandemic, regular postal services are facing enormous delays. Currently offered modes of shipping for our treasures are as follows:
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2. MODES OF SHIPPING
For Invoice Amounts of $600 or  more ONLY DHL is offered
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For Invoice Amounts of less than $600, the economical option of registered post al service is also offered.

Please select the postal service option only if the conditions of
a) 2-3 months delivery time and
b) limited tracking
are acceptable to you.

 

3. RATES
Following rates apply for North America, Europe & Asia for most items. Some exceptions may arise if the item has an odd shape or weight or is fragile or shipping may need to be combined. In that case, please discuss.
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shipping rates
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  •  Actual costs may differ marginally from estimates and are absorbed if I paid more and refunded by Paypal if you paid me more than actually incurred. 
  • If you are acquiring more than one work of art, additional shipping will probably apply - please check.
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    4. SHIPPING INSURANCE
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    If requested we will purchase shipping insurance
    for additional payment of 3% of the invoice.
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    5. CUSTOMS
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    Some countries have regulatory checks on textiles / old things being brought in.
    The buyer must resolve these at her / his end as I have no access or control over the customs offices in the other countries.
    If you have any special requests in any of the above areas please discuss in advance before making the purchase.
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    6. LIABILITY
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    The shipping of the purchased lots is usually a smooth process.
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    Once the item has been handed over to the service and tracking has been noted there is really very little I can do in case of delays and other problems.
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    For example, events such as 
    - missed deliveries
    - customs related issues and
    - damage during shipping
    are beyond my control
    So for expensive items you are encouraged to purchase additional insurance.
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    Having said that, none of my clients have actually faced any problems until now and I believe that the credit goes to the world class postal and courier services used.
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     Please do not hesitate to write to jaina@wovensouls.com if you have any questions
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    Wovensouls Art Gallery of ANtique Textiles, Jewelry & Paintings from Asia